Well there was certainly no sign of Christmas spirit at Nuway landscape yard at Chandler today.
I went in with my trailer to buy a half metre of garden soil.
I do this often but usually from TLS or Colonial so I know
how exactly how much is in a half metre.
The guy working the loader drove into the soil bay and proceeded
to drop the load of soil into my trailer.
I had noticed that the bin of the loader was not even, there
was a fairly large space at the back without soil.
Now these buckets are half metre fully loaded and level from
front to back.
I complained and after a bit of to and fro he put the
tiniest extra bit in my trailer.
I still felt cheated and went up to the office to complain.
What the hell happened there? I left feeling ridiculed,
laughed at and being called a liar.
So much for the customer always being right.
Never again will I cross the doors of this company, the
attitude of the staff was terrible especially when you compare it to other
nearby landscape yards that treat you decently.
I just wonder if they short change a lot of customers who do
not complain, they can make a lot of profit over time by doing this.
Yes, I am bloody angry and I am going to circulate this on
my blog and websites.
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